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ABOUT Barons WATFORD

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Rob Graham

Head of Business

Roy Cousins

Aftersales Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They sorted out my car straightforward and fixed something else That they really didn't have to do Great service

Service

Very informative and did the service on time

Service

Easy to drop and car done quickly

Service

Professional service.

Service

The Service person who dealt with me (Lisa) was extremely good and both Lisa and the technician who was working on my car kept me updated & informed throughout the unusual repair my car required.

Service

Exceptional customer service by the gentleman who booked me in-I am so sorry I do not know his name but he deserves a bonus!

Service

Always do what they say they are going to do.

Service

They were ready for my arrival they got straight onto servicing my car and the staff were all welcoming.

Service

quick and easy - every time

Service

Good experience this time. They were attentive, good timekeeping, seem to have done a neat job and given their responses with early inquiries got and intermediate oil change done

Service

very disappointed with the customer service

Service

Professional and friendly sevice

Service

Car went in for an MOT . no problems

Service

no complaints

Service

Efficient turn around

Service

Service completed as expected

Service

Barons at Watford are friendly, know their customers and try to do their best for them at all times.

Service

Good service with no complaints

Service

Everything was dealt with as I expected.

Service

The staff are friendly and explain the process/procedures required .

Service

efficient support, very clear updates

Service

Cannot Fault Barons for their superb Service

Service

Excellent service, fully covid compliant

Service

The service on offer is always second to none. I was feel looked after!

Service

Everything was as should have been.

Service

The service was completed within a couple of hours on my request, which was very helpful for me. There was no car washing which was a surprise consideting the car washes outside are operating now.

Service

Efficient and effective. Quick service, to the time indicated

Service

Everybody I dealt with was very professional and efficient. I felt happy with the experience.

Service

because I was completely satisfied