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ABOUT Barons WATFORD

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Rob Graham

Head of Business

Roy Cousins

Aftersales Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

very satisfied

Service

Good communication throughout whilst the problem was identified and resolved

Service

All actions performed perfectly

Service

good service at a fair price, knowing my BMW is in good hands.

Service

Everything was done on my car

Service

Barons are very friendly. I have always ha my car serviced with them. Very honest, and trustworthy. Highly recommended.

Service

Prompt and very reliable service

Service

The service met my expectations

Service

Great customer service

Service

Again, the staff and personnel were very professional in this matter. A warm reception received upon arrival and clear understanding of dealing with customers

Service

Knowing the boys in the workshop are looking out for problems

Service

good feedback from the team

Service

Tracy was brilliant from start to finish. Constantly kept me updates on the progress of the repairs and how much it'd cost. She also was able to persuade me to keep the BMW for another few months now it's fixed! Give her a pay rise.

Service

Great communication, updates on repairs

Service

Well deserved for delivery quality customer services

Service

Able to drop off the night before.

Service

Very nice friendly staff, on time, efficient and explained all I needed to know!!

Service

Check in easy, work completed on time, roll on the time when car collection/return comes back again, plus the usual valet service

Service

Nothing to complain about.

Service

Easy to book in. See above

Service

It was simple and straightforward. I was dealt with promptly in all aspects

Service

Friendly helpfull stafg

Service

Everything was done that needed to be done. Disappointed that the car was not able to be cleaned but this is not due to Barons Watford.

Service

Very satisfied with the work being carried out.

Service

Very satisfied

Service

I feel the work done on my cars are always do to a high standard.

Service

Nice people nice service

Service

See above

Service

Quick to diagnose and sort issues. Great advice given.

Service

Helpful

Service

Done what they had to do and with in time scale

Service

Service manager Steve who dealt with MOT was proficient

Service

I was completely satisfied.

Service

as above

Service

Quick booking, speedy turn around

Service

Good service given the current challenging circumstances

Service

This service was fast and no attitude problems experienced at this center

Service

Very efficient.

Service

All done quickly and I was kept informed of the progress.

Service

10/10 staff and service