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Easy to get to. Showed video of the checks done. Tracey sorted out the problem with the emac service plan inclusion for the car
Felt safe during COVID restrictions. All went to plan and I received a phone call in good time telling me car was ready.
Service straightforward. Done and completed same day as agreed
Efficient & friendly customer response and service.
Brilliant customer service.
Help and advise given by service staff
Very welcoming and efficient service all round.
Very fast service and car even delivered back to me after work
Excellent, friendly service.
Because I was completely satisfied!
Seamless, courteous, efficient service
AS USUAL ALL WENT TO PLAN WITH NO PROBLEMS.EVERYONE INVOLVED I FOUND TO BE HELPFUL AND FRIENDLY.
Staff were efficient, professional and courteous. Updates were timely and regular on preappointment, information and progress. Costs were clear and well communicated. Basically it went very smoothly, very different from experiences at other dealers
The service centre is on a good site and appears to be well run. I've been taking my BMWs there for the last 12 years (it was Scothall prior to Barons), the standard of service has always been good.
Service personnel excellent! Looked after so well.
The staff are great and always accommodate our needs. I have been buying my cars from Barons BMW for over ten years due to the great quality of vehicles. I am very happy with my new M5.
excellent staff all work carried out on time estimated
Flexible, timely, helpful staff
I founds Baron's Watford friendly and Steve the Service Advisor was efficient
Personalised service from Tammy (?) at the service centre who reminded me my MOT was due when I took the car in for a recall. The test was carried out by the next day and was reasonably priced.
From the booking of the service to collection of the car, BMW's service has been best in class.
The ladies in reception were very helpful