No news found with your current search criteria.
Easy to book and efficient and helpful staff.
Managed to fit me in the same day to help me - and the team have always been excellent. Tyre issue was sorted and the only reason for not giving full marks is the price - significantly more than elsewhere for the same tyre but expected for the brand
On my visit recently Mark Price, your salesman made arrangements with me to come back in after a few days to test drive a X3 and price mine up but I left there with nothing except being talked down to. 5 star on my next visit 21/6 after complaining
Bit inconvenient having to wait until 0800 for location to open. Whilst keys could be dropped always better to meet face to face. Consider opening at 0700 to deconflict from morning traffic?
I first went to ask about a problem. I was told I needed to book the car in. It took several weeks. When they had the car they did an unexpected software update which lost a lot of my settings.Then they told me everything was working as designed!
I have moved from Winchester where the Partridge BMW facilities are more modern.
I was seen promptly and dealt with to my satisfaction
I have been very happy with your service for the last 9 years, until my shock of not knowing the cost of repairs, and was driving the car after the car passed it MOT as if everything was ok.
Efficiency and honest advice
Efficient and courteous
The servicing was prompt and efficient and of a high standard.
Usually BMW centres clean the car each time when ever a car goes in for some work whether minor or major work. So far that is my experience. But this time disappointed to see the service has changed.
I waited a while at reception
Helpful as aways
Excellent service. Friendly, polite and knowledgeable staff who genuinely want to help. This is the complete opposite of my experience of BMW Barons Borehamwood over many years where my BMW M3 and BMW X3 were previously serviced.
Was looked after by staff on site, great facilities too
Work carried out to satisfaction. Wait time a little longer than expected. Car was washed, but not very well.
Nothing to complain about
No problems & completed work
The service experience was excellent. I was dealt with by Emma Maris who I couldn't fault at all and who restored my faith in Barons, after having experienced less than exemplary service at Barons Borehamwood..
Good service but it was a real "faff" to get a replacement car - deal was direct with Enterprise which was news to me!
This is my first BM and its been around 6 months now and i am feeling i made a mistake. for example rear view mirror, driver side door lock pin make rattling noise constantly all the time you driving the car. How frustrating. Is this BMW quality!?
Our situation occured over Easter, the team took care of everything. I thought I'd left my personal belongings in the car, your lead settled my anxieties straight away
As per above. I had to be to one following up every day on progress. Had to rush on Friday before Bank holiday weekend to collect car, after I rang at 3pm to find out if my vehicle was ready or not as they needed the loan vehicle. What if I hadn't?
N altogether pleasant experience
Lack of update as the service department person 'was on a day off'.
Always have to wait around in reception even when my car has been booked in then told it's ready compared to other dealerships.
The car is valued and I am valued.
Derrick my advisor showed his usual professionalism in my visit all my problems resolved
Always great customer service and fair prices
I have never had a problem with any BMW garage
They were ready for us, the service was completed on time, and no problems with the car since
service completed on time.
Was charged a standard scope charge for resetting the light for my brake fluid but this was not done. I reset the light myself in the bmw car park. Upon questioning the charge was informed it was for the BMW garage to reset the BMW system!
Service was undertaken quickly
All went smoothly